How we look after any information you share with us — and what we do (and don't) do with it.
Last updated: 2 July 2026
This policy explains what information North Coast Laundry collects when you use our website (northcoastlaundry.co.uk), how we use it, and the choices you have. We keep it simple, we only collect what we need — and we never sell your information.
North Coast Laundry, 8 Victoria Street, Ballymoney, BT53 6DW. We're responsible for your information (the "data controller"). You can reach us any time at [email protected] or on 07547 756037.
When you contact us. If you use our contact form or email us, we collect your name, phone number, your email address (if you give one) and whatever you write in your message. We use this only to reply to you, give you a quote, and provide our service.
Website analytics. We use Google Analytics to collect anonymous information about how the site is used — such as which pages are visited, the type of device, and a rough region. This is gathered using cookies and helps us improve the site.
Technical information. Like all websites, our host keeps standard security logs (such as IP address and browser type) to keep the site safe and reliable.
We use your information to reply to your enquiry and provide our laundry services, to keep the website secure and working, and to understand how people use the site so we can make it better. We do not sell your information or use it for unrelated marketing.
When you contact us, we handle your details because it's necessary to take steps at your request and for our legitimate interest in running the business. For website analytics, our basis is your consent and/or our legitimate interest in improving the site.
We only use a few trusted providers, who process information on our behalf and nothing more:
We don't share your details with anyone else.
When you first visit, we ask your permission before setting any Google Analytics cookies — until you choose "Accept", no analytics cookies are stored. There are no advertising cookies. You can change your mind any time by clearing this site's data in your browser, and everything still works either way.
We keep enquiry messages only as long as we need them to help you and for our own records, then we delete them. Analytics information is kept according to Google's standard retention settings.
Under UK data protection law you can ask to see the information we hold about you, correct it, delete it, or object to how we use it. Just email [email protected] and we'll help. If you're ever unhappy with how we've handled your information, you can also contact the Information Commissioner's Office (ICO) at ico.org.uk.
We may update this policy from time to time. The latest version will always be here on this page.
North Coast Laundry · 8 Victoria Street, Ballymoney, BT53 6DW · [email protected] · 07547 756037